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Sb20
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Princess Celestia
Princess Celestia
Got all items in the AFD2012 event!
Acquired on 1 April 2012
Unity.EXE emblem
Unity.EXE emblem
Defeat Bass.EXE in the AFD2013 event!
Acquired on 1 April 2013
Michael Jackson Hat
Michael Jackson Hat
Get the Completionist achievement
Acquired on 23 April 2011
Derpy Hooves
Derpy Hooves
Acquired on 1 April 2012
Fluttershy
Fluttershy
Acquired on 1 April 2012

... and 20 more
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I got one of these guys, but I did not realize that it is formatted to MAC and that I would not be able to access it via my Win 7 laptop. At least, this is what appears to be the case, since it came with next to no instructions or information save one scrap of paper that tells me "PC USERS: The web links on the USB are Mac-based." I plug it in, it makes the plug-in sound, gives me some "Installing your hardware" message, completes the installation.... then nothing. I dunno. Suggestions?

Doctacosa
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6316 posts
Princess Celestia
Princess Celestia
Got all items in the AFD2012 event!
Acquired on 1 April 2012
Unity.EXE emblem
Unity.EXE emblem
Defeat Bass.EXE in the AFD2013 event!
Acquired on 1 April 2013
Zenny
Zenny
Unlock all of the main forum features!
Acquired on 1 April 2014
Squid beaker
Squid beaker
Earned all 150 original CL achievements
Acquired on 17 January 2016
Lilly Satou
Lilly Satou
Acquired on 1 April 2012

... and 25 more
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USB drives are not Windows or Mac formatted. We left the era of 3.5" floppy disks some time back, thankfully. :)

From what I understood, you're supposed to have some files available on that thing. Once it's drivers get installed, can you see it as an available disk? If so, is there anything stored on it?


The admin formerly known as Dr. Cossack.

I post musings, images and nonsense on Tumblr! I play games on Steam! Add me on either/both, and don't hesitate to ask if you want to play something with me!

"There are only three things certain in life: Death, taxes, and Teej's obsessions." ~ RisingDragon (still true in 2019!)

HollowTorment
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Tell your laptop to stop being a dunderhead.

Do as Doc says, look and see if it recognizes it as an external drive.


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Sb20
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Blogger
SciLab Official
Moderator
Inactive
178 posts
Princess Celestia
Princess Celestia
Got all items in the AFD2012 event!
Acquired on 1 April 2012
Unity.EXE emblem
Unity.EXE emblem
Defeat Bass.EXE in the AFD2013 event!
Acquired on 1 April 2013
Michael Jackson Hat
Michael Jackson Hat
Get the Completionist achievement
Acquired on 23 April 2011
Derpy Hooves
Derpy Hooves
Acquired on 1 April 2012
Fluttershy
Fluttershy
Acquired on 1 April 2012

... and 20 more
Quote

It doesn't appear under My Computer as an icon, but it installed as a Generic USB mass storage device (H: drive) according to the Control panel but there is no way for me to access it. When I try to go there, it says "Please insert a disk into Removable Drive (H:)." That's why I thought it couldn't detect it as formatted properly or something. I tried it tonight on a workspace desktop PC and it says the same thing when I plug it in, asking to insert a disk. Is there something I'm missing? Or did I get a defective one? Ladies and gentlemen, your thoughts?

P.S. First time I typed "Please insert a dick" and when I caught it debated on whether to leave it in or not but decided against so you're welcome?

Doctacosa
Admin
SciLab Official
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6316 posts
Princess Celestia
Princess Celestia
Got all items in the AFD2012 event!
Acquired on 1 April 2012
Unity.EXE emblem
Unity.EXE emblem
Defeat Bass.EXE in the AFD2013 event!
Acquired on 1 April 2013
Zenny
Zenny
Unlock all of the main forum features!
Acquired on 1 April 2014
Squid beaker
Squid beaker
Earned all 150 original CL achievements
Acquired on 17 January 2016
Lilly Satou
Lilly Satou
Acquired on 1 April 2012

... and 25 more
Quote

Maybe the driver didn't install properly or is missing?

Right-click in the "Computer" window or icon and select "Properties". At the left of the screen that happens, hit "Device Manager". Are there any entries listed with a yellow exclamation mark? If you see one about a USB device, that could be your problem. You can remove the drive and delete that entry, so that a new installation attempt will be made the next time you connect it.

If that fail, which is likely since you got the same result on two different computers, I'm out of ideas. Contacting the company that produced this thing might be a good idea at that point.


The admin formerly known as Dr. Cossack.

I post musings, images and nonsense on Tumblr! I play games on Steam! Add me on either/both, and don't hesitate to ask if you want to play something with me!

"There are only three things certain in life: Death, taxes, and Teej's obsessions." ~ RisingDragon (still true in 2019!)

HollowTorment
Interordi's Lovable Jerk
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Quote from post #232145:
Originally posted by Sb20
P.S. First time I typed "Please insert a dick" and when I caught it debated on whether to leave it in or not but decided against so you're welcome?


What would we do without you, 20?


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Sb20
Moderator
Blogger
SciLab Official
Moderator
Inactive
178 posts
Princess Celestia
Princess Celestia
Got all items in the AFD2012 event!
Acquired on 1 April 2012
Unity.EXE emblem
Unity.EXE emblem
Defeat Bass.EXE in the AFD2013 event!
Acquired on 1 April 2013
Michael Jackson Hat
Michael Jackson Hat
Get the Completionist achievement
Acquired on 23 April 2011
Derpy Hooves
Derpy Hooves
Acquired on 1 April 2012
Fluttershy
Fluttershy
Acquired on 1 April 2012

... and 20 more
Quote

Okay, so I finally have some time to take another look at this. And for an extra twist to this story, I actually bought two of these, not one. My gf wanted one to put her school work on. She opened hers first, and then we discovered it didn't seem to work at all. I didn't even open mine until this afternoon, and... mine works fine. Plug it in, works, no issues, all the info is there. Plug the other one in, and it recognizes it, but nothing. Unopenable. There are no errors in the device manager, but under "Disk drives" I see that the working one reads "USB 2.0 Flash Disk USB Device" and the non-working one comes up as "Generic USB Flash Disk USB Device". Do you think it's possible to fix this myself? I don't care about the files on there, since the other one works. I just want it to function as a USB, but on the 3 computers tried so far, it doesn't. I reeeeally don't want to call Capcom's store about this (anticipating a huge headache), but what else can I try here?

Doctacosa
Admin
SciLab Official
Benevolent Dictator
Offline
6316 posts
Princess Celestia
Princess Celestia
Got all items in the AFD2012 event!
Acquired on 1 April 2012
Unity.EXE emblem
Unity.EXE emblem
Defeat Bass.EXE in the AFD2013 event!
Acquired on 1 April 2013
Zenny
Zenny
Unlock all of the main forum features!
Acquired on 1 April 2014
Squid beaker
Squid beaker
Earned all 150 original CL achievements
Acquired on 17 January 2016
Lilly Satou
Lilly Satou
Acquired on 1 April 2012

... and 25 more
Quote

If the other one works on the same computer(s), then it's not a driver issue.

Since you don't need to keep the files, you could try formatting it outright, if Windows will give you the option. I really have the impression that it's defective, but maybe that could give it a nudge. I hate phone tech support, so I understand why you're reluctant to call them for this!


The admin formerly known as Dr. Cossack.

I post musings, images and nonsense on Tumblr! I play games on Steam! Add me on either/both, and don't hesitate to ask if you want to play something with me!

"There are only three things certain in life: Death, taxes, and Teej's obsessions." ~ RisingDragon (still true in 2019!)

HollowTorment
Interordi's Lovable Jerk
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4806 posts
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I'd call them for you if I could. I love dealing with moronic tech support.


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