As most of you have noticed, we've had a lot of new players in August. Many came, but many also went. Now, I'm wondering how to retain the new players for longer. Those who actually give a chance to the Creeper's Lab tend to stick around, but most give up before they get to that point. So, I'm asking everyone: what can we do to make the new player experience better for new faces?
Of course, there are always some who refuse to read anything and are lost causes. I'm not focused on them. It's everyone else who properly registers only to give up that I'm curious about.
Some will give up because we don't allow teleports or flight, or have a creative mode. Fair enough, our server type isn't for them. Moving forward.
I think the addition of the tutorial will help to a degree, since it's now possible to build up a starting kit of items while learning the basics on how we do things at the Creeper's Lab. This makes it a bit simpler to get the first useful tools. Is there a next logical step on what should be presented to new people?
A common request is a way to get to "wild" territory quickly. We don't allow teleports, so we tell people to grab a minecart and ride the rails. Maybe that's a bit much to ask out of players who are still trying to orient themselves? The moment one appears in Laurasia, they're placed right in front of the train station with all the main connections, yet many seem lost right away. Do you have any suggestions on how to make this better, or a way for players can get started quickly?
One thing to note, I know that the registration process itself can get in the way at times. I've got plans to improve it and make it more straightforward, without removing it entirely: it's existence is probably our biggest anti-griefing protection, and I think it's important to keep it in place. These improvements are likely a few months away at best, since they're tied to other elements that still need work.
So I'm opening the discussion to everyone. How can we make the first visit to our community better for new players? Can you think of something that'd help convince visitors to stay? What steps could be put into place to make things simpler for them?
The admin formerly known as Dr. Cossack.
I post musings, images and nonsense on Tumblr! I play games on Steam! Add me on either/both, and don't hesitate to ask if you want to play something with me!
"There are only three things certain in life: Death, taxes, and Teej's obsessions." ~ RisingDragon (still true in 2019!)