Congrats, you must have been frustrated by their slow response!
Exodio's Dad (Salifax's Father)

The game servers had been mostly down for the past two days as we experienced some hardware issues on our dedicated server. A technical team reviewed it and improved its cooling, which should mean the end of our troubles.
All game servers are back online and waiting for you. Sorry about the trouble!
Congrats, you must have been frustrated by their slow response!
Exodio's Dad (Salifax's Father)
It happened that the tech who picked up my ticket was working night shift, so there was a delay of several hours between each of our exchanges. It took a while all right, but we did things by the book to confirm that there was an actual hardware issue!
The admin formerly known as Dr. Cossack.
Looking for me elsewhere? Maybe look at my Fediverse account for some more-or-less random postings! If you're a gamer, check out my Osmium profile. I'm building that tool!